FAQs

Booking

What is your ticket cancellation policy?

If you are unable to attend the event, please notify us as soon as possible. If your notification is received over 28 days prior to the start of the event, your payment will be refunded subject to a £5 administration fee per ticket. Notifications received within 28 days of the event will not be refunded unless the event is full and your place can be sold to the next person on the waiting list, in which case the administration fee will still apply. Refunds will typically take up to 10 working days to process providing all of the information required is supplied in order make the transaction.

How old do I have to be to attend?

We aim to be a family friendly event so we don’t have a formal age limit, however if you are under 16, you are required to provide a completed and signed Parental Consent Form on arrival to the event. Children aged under 16 must attend with an older friend or relative.

If you are a parent sending your child, please ensure that they have everything they need for the event, including money for food and their PC with all of its associated peripherals (if they are participating in the event).

We are unable to provide these items or provide direct supervision of your child during the event.

What is your event cancellation policy?

If the event cannot be held, then you will receive a full refund.

This is unless we receive lots of cancellations, in which case only those who did not cancel will receive the full refund.

Equipment

Can I plug in my…?

Probably not! The only items you can plug into the power network are those relating to your PC and low powered peripheral items such as phone chargers.

These are some of the items not permitted:

  • Kettle
  • Fridge
  • Microwave
  • Hairdryer/Hair curler
  • Fan
  • Particle accelerator
  • Any other high power equipment

What do I need for the LAN?

Remember, you are responsible for your own equipment. Label your stuff, it makes it easier to return items to their owners if we know who they belong to.

Hygiene

  • Please ensure you wash beforehand, and maintain an acceptable level of cleanliness! A room of smelly males marinating in their own sweat isn’t the nicest atmosphere to breathe.
  • Washbag
  • Toothbrush + paste
  • Soap / shower gel
  • Towels
  • Change of clothes and underwear
  • Slippers / flip-flops / sandals

Technology

  • Laptop / Desktop
  • Monitor (if bringing Desktop)
  • Mouse + KB
  • Headset NOT Speakers
  • Cables
  • 4-way power strip
  • Phone charger

Games

  • Check out the master Games List and timetable on the event page.
  • Make sure your games and Windows updates are up to date and Steam / Origin is set to offline mode.
  • If you can bring a console, great! Just discuss with others so we don’t bring too much stuff.

Sleeping

  • Tent (if the venue is suitable)
  • Sleeping bag and rollmat
  • Airbed / campbed (if there is limited space at the venue, don’t bring a large one)
  • Sleeping Pillow
  • Sitting Pillow
  • Earplugs!

Food

  • Snacks and drinks
  • Breakfast items (check the available fridge space at the venue)

Other

  • Paracetamol
  • Anti-allergy tablets
  • Pocket money

Am I allowed to use speakers?

No, use headphones.

Can I bring a Console / TV / VR?

Yes! But please arrange it with the organiser first so we don’t bring excess equipment.

Can I bring multiple monitors?

No, there is only really sufficient room and power for one monitor per person. You share a ~6ft desk with another participant, so please be considerate with monitor sizes and other equipment on your desk.

Can I bring my own network kit for additional connections?

No. We provide one Cat5e cable per PC, any additional connections should be ordered when you book your place. The additional connections are only intended for items such as laptops or consoles.

Do you have PCs available to hire?

NoxLAN is an entirely BYOC (Bring Your Own Computer) event, we do not have any PCs available to hire. You will need to bring your normal playing setup with you including all cables, monitor, mouse, keyboard, headset etc.

Event

Where can I get food and drink?

Check out the specific venue details on the Locations page.

Where can I sleep?

If you need to sleep, then you can sleep in the main hall, in tents or in the indoor sleeping areas, we strongly recommend using earplugs in the communal sleeping areas. Check the specific venue details on the Locations page.

Are there showers?

Check the specific venue details on the Locations page.

Games / Software

Can I file share?

You are not permitted to share any copyright or illegal material on our network. An FTP server will be available on the network for legitimate file needs such as patches, maps and mods.

What games will be played?

The event’s timetabled games are the priority, the Games List is just to let you know that there is interest from others and that there is support to play those games (e.g. offline installers and dedicated servers) at the LAN.

BIG Games (8+ players)

  • Artemis
  • Counter Strike Source / Global Offensive
  • Insurgency
  • Renegade X
  • OpenTTD
  • OpenRA
  • Trackmania Nations
  • Unreal Tournament GOTY / 2004

Small Games (8- players)

  • Age of Empires 2 HD
  • Alien Swarm: Reactive Drop
  • Company of Heroes
  • Left 4 Dead 2
  • OpenRA
  • Rocket League
  • Sid Meier’s Civilization V
  • Supreme Commander Forged Alliance
  • Zandronum

What software will I need?

These are various tools which should be downloaded and installed prior to arriving (although there will be an FTP server with these if you aren’t able to get them downloaded for whatever reason).

TOOL DESCRIPTION
FileZilla FTP Client Managed downloads from an FTP server.
OBS Studio Free screen recording software for those sick 360 noscopes.
Teamspeak Client Speak to your team with Teamspeak.

Security

Who is responsible for my equipment at the LAN?

You are – NoxLAN does not take any responsibility for your equipment at any time during the event. You are strongly advised to take security measures such as locking your equipment to the table and not leaving small valuable items around.

How do you know who should be in the event?

Everybody at the event will be given a wristband to wear. Anyone without a wristband will not be allowed in to the venue. Everyone is responsible for security, so don’t be afraid to challenge someone without a wristband.

Is my equipment insured?

Insurance is not provided for your equipment, you are advised to make your own insurance arrangements. Some home contents providers will extend policies to cover you at such events. Public Liability insurance is provided, but this is for people not equipment.

Services

Will there be any servers running on the LAN?

We’ll have a good range of dedicated servers available at the LAN.

Do you provide any voice comms?

Yes, we provide an internal Teamspeak server during the event. See the tools page for a download link.

The IP is 192.168.1.100:9987

You can also join our Discord server to communicate with admins and other players at the event. Note that Discord is an external service and is reliant on the internet connection to the event.

Will there be internet available?

Generally yes! Although this should not be used for streaming, downloading large files or watching video.